About CRA

The Communications Regulatory Agency (Agency) was established on March 2nd, 2001 combining the competences of the Independent Media Commission and the Telecommunications Regulatory Agency, which had previously operated separately. The Agency operates on the state level, and its mandate is defined by the Law on Communications of Bosnia and Herzegovina (the Official Gazette of Bosnia and Herzegovina, no.31/03), which was originally imposed by the Decision of the High Representative in October 2002, and the Parliamentary Assembly of Bosnia and Herzegovina adopted it in September of the year 2003.

The Agency is a regulator with combined competencies, developed on the model of similar processes in other European countries, and reflects the convergence of technologies in telecommunications and broadcasting in a way that can respond to market needs.

The market of electronic communications is a sector of advanced technologies, and its main characteristics are the development of technologies, the constant introduction of new services, and continuous development of business models. This is also a sector governed by dominant participants with a significant marketing power. The challenges placed before regulators of such a market are focused on the establishment of a balance among the stakeholders: the users on one hand and the market on the other side, protecting the interests of users in a competitive market and supporting the entry of new participants

Modeled after similar institutions in Europe, the Agency's competences are based on the principles of independence, the implementation of regulation and monitoring, compliance with laws and regulations, and the ensuring of technical, financial, and staffing prerequisites for the effective execution of tasks.

In accordance with the Law on Communications of Bosnia and Herzegovina, the Agency’s competences are: the development and promotion of rules in the sectors of telecommunications and broadcasting, the licensing of operators in the broadcasting and telecommunications sectors, the planning, management and allocation of the frequency spectrum, the implementation of technical and other standards related to quality, and the establishing and maintenance of license fees.

Other institutions may have a special responsibility when it comes to regulation, particularly the Council of Ministers of Bosnia and Herzegovina, which is responsible for the development and adoption of policies in accordance with the existing legal framework.

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